Privacy Policy

Welcome to iRoid Solutions ("iRoid Solutions", "we", "our", or "us"). We are a software development company based in Surat, Gujarat, India, providing mobile app development, web development, custom software, UI/UX design, and QA services to clients worldwide.

This Privacy Policy explains what information we collect when you visit https://iroidsolutions.com (the "Website"), how we use it, who we share it with, and the rights you have over your information. By using this Website, you agree to the practices described in this policy.

This policy applies only to information collected through the Website. Data we process on behalf of clients during software development projects is governed by the individual agreements we sign with those clients.

Personal Information

We collect personal information only when you choose to share it with us. This includes information you provide when you:

• Fill out our contact or enquiry form (such as your name, email address, phone number, company name, and project details)
• Contact us directly by email, phone, or WhatsApp
• Schedule a meeting with us through our booking link
• Apply for a job or internship through our Careers page (such as your name, contact details, resume, education, and work history)

We do not ask for more information than we need to respond to you.

Technical Information

When you visit the Website, certain technical information may be collected automatically. This can include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring website
• Approximate location based on IP address

This information helps us understand how visitors use the Website and improve its performance.

Cookies

Cookies are small text files stored on your device when you visit a website. Our Website may use cookies and similar technologies for basic functionality and to understand visitor behaviour.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect how some parts of the Website work.

Analytics

We may use analytics tools, such as Google Analytics, to measure Website traffic and understand visitor behaviour. These tools collect information in an aggregated form and do not identify you personally to us.

Third-Party Services

We use trusted third-party services on our Website. These services may collect information directly from you under their own privacy policies:

• Calendly for scheduling meetings and consultation calls
• Google Maps for displaying our office location
• WhatsApp and Microsoft Teams when you choose to contact us through these channels
• Social media platforms including LinkedIn, Facebook, Instagram, YouTube, and Twitter (X), when you follow links to our profiles
• Review platforms such as Clutch, GoodFirms, Google Reviews, and Glassdoor, when you follow links to our listings

We encourage you to read the privacy policies of these services before using them.

We use the information we collect to:

• Respond to your enquiries and project requests
• Prepare proposals, estimates, and consultations
• Communicate with you about ongoing discussions or projects
• Review and process job and internship applications
• Improve the Website, our content, and our services
• Maintain the security of the Website
• Comply with legal obligations

We do not sell your personal information to anyone. We do not use your information for automated decision making or profiling.

If you are located in the European Union, United Kingdom, or another region with data protection laws, we process your personal information on the following legal grounds:

• Consent, when you voluntarily submit your details through a form or contact us
• Legitimate interests, such as responding to business enquiries, improving our Website, and protecting it from misuse
• Contract, when processing is needed to discuss or deliver services you have requested
• Legal obligation, when we are required to retain or share information under applicable law

We also follow the requirements of the Digital Personal Data Protection Act, 2023 (India) for personal data processed in India.

We keep personal information only for as long as it is needed for the purpose it was collected:

• Enquiry and contact details are kept while we communicate with you and for a reasonable period afterwards for business records
• Job and internship applications are kept for the duration of the hiring process, and may be retained for a limited period to consider you for future openings unless you ask us to delete them
• Technical and analytics data is retained as per the settings of the analytics tools in use

When information is no longer needed, we delete it or anonymise it securely.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. These measures include secure storage, encryption where appropriate, restricted access to personal data, and confidentiality obligations for our team members.

However, no method of transmission over the internet is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.

iRoid Solutions is based in India, and our Website is accessible worldwide. If you contact us from outside India, your information will be transferred to and processed in India, and possibly in other countries where our service providers operate.

Wherever your information is processed, we apply the safeguards described in this policy and follow applicable data protection laws.

Depending on where you live, you may have the following rights over your personal information:

• Access: request a copy of the information we hold about you
• Correction: ask us to correct inaccurate or incomplete information
• Deletion: ask us to delete your information, subject to legal requirements
• Withdrawal of consent: withdraw your consent at any time where processing is based on consent
• Objection and restriction: object to or ask us to limit certain processing
• Data portability: request your information in a commonly used format
• Complaint: raise a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time and as required by applicable law.

Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

Our Website contains links to external websites, including client projects, app stores, review platforms, and social media. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before sharing any information with them.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us: